Anxiety and Depression Dropped DrasticallyIn early 2020, University Federal Credit Union (UFCU) embarked on a transformative journey with Thrive360, setting out to revolutionize employee well-being and battle sky-high turnover rates in its call center. Facing a staggering 50%+ turnover rate and widespread stress and anxiety among employees, UFCU needed an impactful solution that could address their needs head-on—and Thrive360 delivered.

The Game-Changing Solution: Thrive360’s Comprehensive Mental Health Platform

Thrive360 introduced a powerful blend of personalized, evidence-based mental health support directly into UFCU’s work culture, with groundbreaking results. Leveraging Thrive360’s proprietary AI-driven technology and professionally curated mental health content, the pilot provided employees with instant, easy-to-access resources designed to target anxiety, depression, and daily stress. The goal was clear: give employees a simple yet effective way to manage their mental health, all while fostering a workplace environment that truly valued their well-being.

Outstanding Results that Speak for Themselves

The impact of the Thrive360 platform at UFCU was nothing short of phenomenal:

• Anxiety and Depression Dropped Drastically: Employees reported a remarkable 52% reduction in anxiety and a 53% decrease in depression—figures that underscore the platform’s ability to make a real, measurable difference in day-to-day mental health.
• Turnover Reduced from Over 50% to Just 5%: The platform’s influence on turnover was extraordinary, slashing UFCU’s turnover rate from over 50% to an unprecedented 5%. This dramatic drop not only saved UFCU significant costs but also built a stronger, more cohesive team and brought stability to a high-stress environment.
• Employee Enthusiasm for Self-Care at Work: An impressive 94% of participants voiced their preference for dedicated self-care time during the workday, showing how Thrive360 fostered a culture that made mental health a priority, not an afterthought.

A New Era for UFCU: Lasting Impact and a Healthier Workforce

Thrive360 didn’t just help UFCU reduce turnover and stress; it sparked a cultural shift within the organization. Employees felt valued and empowered, knowing their mental health mattered to their employer. This pilot’s success has positioned Thrive360 as a long-term wellness solution for UFCU, setting the stage for even broader implementation throughout the company. With proven, AI-driven mental health support and clinically validated content, Thrive360 is helping UFCU create a workplace where employees don’t just work—they thrive.

Conclusion

UFCU’s journey with Thrive360 demonstrates the incredible potential of accessible, AI-powered mental health solutions in the workplace. With stunning reductions in turnover, anxiety, and depression, Thrive360 proved to be more than just a platform—it’s a game-changer for employee well-being and organizational success. For companies seeking a proactive, impactful mental health solution, Thrive360 is the partner that makes measurable transformation not just possible, but sustainable.

UFCU Employee Testimonials